FAQs
FAQs for Customers
What areas do ToTheCurb cover?
South Winnipeg. Exact areas are on the homepage.
What is the price of our services?
Prices are on the Order Now page.
What is our cancellation policy?
You can cancel at anytime. You will get a full refund within the 7 day free trial period. After the 7 days we need a 30 day notice.
How do I ensure to trust the Bin Porters?
Our Bin Porters are carefully vetted and trained to ensure reliability and quality of service.
How do I become a Bin Porter?
Simply click on earn as a Bin Porter on the top menu and enter your details. We will reach out to you to get you on boarded.
Do I need a car to become a Bin Porter?
Yes you will need a car to be a Bin Porter.
How does being a Bin Porter work?
After you're signed up, we notify you of routes that you can accept and the rate for that route. Once accepted we send you the route via our designated route planner app that we will provide you your own sign in to get started. Simply follow the route, take out or bring in the customers bins and take a photo in the app to confirm.